Articles
Creating a Message That Connects with Your Customers
How to Maximize Customer Service Quality and Department Resources
Expert Panels for Product Development and Improvement
What Is Your Brand Strength?

White papers
Market Research for Startups and Small Companies
6 Essential Market Research Questions
Planning and Prioritizing Your Marketing Research

Other Marketing Research Resources
For you marketing researchers, and also you non-researchers who want to learn more about the field, we have found two sites to be valuable sources for marketing research news, methodologies, tools, and the latest thinking and trends in research:
Quirk’s: http://www.quirks.com/index.aspx
Alltop: http://market-research.alltop.com/